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SnomONE PBX

These instructions help you configure your SnomONE phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Support files​

Ensure the following support files exist in the /config/ folder of the TIM Enterprise application:

SnomONE.TDS
SnomONE.TDT

Contents​

Configure the SMDR output​

info

You may need to purchase a license to enable SMDR on this PBX. Please speak to your system maintainer if you are unsure.

The Snom telephone system can be configured to send its CDR records via a TCP/IP connection. To configure the output, enter the IP address and port number of the PC running TIM Enterprise in theCDR URLsettings of the phone system, as shown below:

SnomeOne

The CDR string must be configured in the Long format, using the variables presented in the table below:

SnomeOne

An example of a CDR string configured in theLongformat is presented below:

$$(start_date_time);$(wait_duration);$(ring_duration);$(duration);$(direction);$(orig_trunk);$(calling);$(extension);$(called);$(dest_trunk);$(redirect_dest);$(account);$(lang);$(domain);$(call_id);$(primary_call_id);$(remote_call_id)

Configure The TIM Enterprise​

Follow the steps below to configure TIM Enterprise to listen for SMDR data from your telephone system:

  1. Click on the Directory tab.
  2. Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
  3. A new window will open, displaying the general properties of your PBX object. Select SnomONE from the Data format list and tick the Keep a local backup of data box, as shown below: SnomeOne
  4. Click on the Connection tab and select Listen for connections from PBX from the Connection method list.
  5. Leave the Host field blank.
  6. In the Port field, enter the port number configured in the phone system.
  7. Click on the Save button to apply the settings. SnomeOne